Ratings & Reviews

Overall Rating

4(92 reviews)95.7% of customers recommend this property

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Resident Reviews

submitted by Frances B. - |Recommended: YesIt is awesome — We just moved in but I love it already Assad and Jean-Paul were awesome and super helpful every time we stopped by the building to look at a unit.
response from property -Hi Frances, Thank you for taking the time to share your experience with us. We are so happy to hear you are loving Carlyle Place and that our team has taken such great care of you! We will make sure to pass along the positive comments to Asad and Jean-Paul, it will really make their day! We hope you continue to enjoy your new home. Please let us know if there is anything else we can do to enhance your experience. Sincerely, Ashleigh N.
submitted by Tahereh H. - |Recommended: YesGreat place, well maintained, friendly staff — Fantastic
response from property -Thank you for the 5-star review Tahereh! We are so happy to hear that you are having a fantastic experience here at Carlyle Place! If you ever need anything, please don't hesitate to let us know. Sincerely, Ashleigh N.
submitted by Mollie G. - |Recommended: YesGreat Place — I highly recommend Carlyle Place. Customer service is superb, building is clean and very well kept, and it's an all-around a great place to live.
response from property -Hi Mollie,

Wow! We truly appreciate the recommendation and want to thank you for sharing your experience with us! You really made our day. Please don't hesitate to let us know if there is anything we can do to be of more service. Sincerely, Ashleigh N.
submitted by Aakash P. - |Recommended: YesGood apartments near metro — This apartment is very good overall. I like stay here. Appearance and maintenance services are good. Staffs are very nice and polite. You can find parking space easily only issue with parking is roadways are small or tight. Overall this place is nice and i recommend anyone to stay here if you like to live in peaceful and calm atmosphere
response from property -Hi Aakash, We really appreciate you taking the time to share your feedback with us. We are happy to hear that overall you have enjoyed your experience here at Carlyle Place. We truly appreciate the recommendation and your positive comments. We will be sure to share your feedback with the team. Please don't hesitate to reach out if you need anything. Sincerely, Ashleigh N.
submitted by Andrew B. - |Recommended: YesSatisfied — Perfectly located, well-kept, friendly, convenient.
response from property -Hi Andrew, YAY! We are so glad to hear that you are enjoying your apartment and our amazing location. Thank you for sharing your experience! Please let us know if there is anything else we can do to make Carlyle Place more enjoyable. Sincerely, Ashleigh N.
submitted by John E. - |Recommended: YesVery Happy with our home here — my only complaint is the temperature in the G1 level parking garage. I can't understand why all the fans are not running in an attempt to ventilate the garage better.
response from property -Hi John, Thank you for the 5-star review! We are happy to hear that you are enjoying your experience here at our community. We appreciate your feedback as we are always looking for ways to improve our community. We will look into your concern with the fans and see what we can do. Thank you for choosing to call Carlyle Place home, please don't hesitate to let us know if we can be of more service. Sincerely, Ashleigh N.
submitted by Michelle W. - |Recommended: NoProperty is great, wish we could have stayed — Great units, love how soundproof everything is, hate how much rent increased relative to the area. Multiple units in the area are cheaper for us to move into a 2 bed than to stay in our 1 bed.
response from property -Michelle, thanks for reaching out.Your concerns make sense. We want you to know that our manager would welcome the opportunity to speak with you regarding your renewal and will be reaching out. With our flexible lease terms sometimes renewals are a little odd. In your case the best rate was offered for a 9 month term and was around a 2% increase. Here's what I can do for you. I can have our manager reach out with options for a longer term renewal. We really want you to continue to Carlyle Place home and we hope you will still consider it. Thanks so much Michelle and we hope that you will consider staying. Sincerely, Taryn S.
submitted by Francisco C. - |Recommended: YesGood, Not Great — Lots of pluses. Location, apartment space and layouts, generally quiet and some amenities. The leasing office staff have been helpful, but a couple of the front desk are not prompt or professional. They seem completely displeased when you come to desk for assistance or a package while they are shopping online. Generally the apartments are spacious and well laid out. Some of the fixtures, etc are now aged, worn and dated. Repairs are made more complicated in some instances as parts are no longer available. Common areas seem kept clean, but definitely needs some TLC. Carpets in halls, particularly first floor needs replacement. Pool deck area could use some greenery decor and better furniture grills. As there is generally less amenities available in this community to others, particular attention should be made in caring and improving them. Having pool sticks with tips, chalk and hand powder available is one example of just ensuring one amenity can be enjoyed as it should be. Lots of other examples could be made. Lots if great
response from property -Francisco, We want you to feel comfortable sharing good or bad news with us. We are happy to hear that overall you are enjoying your time at our community and want to thank you for taking the time to share your feedback with us. We're using your feedback to make some improvements: We have chalk at the front desk for the billiard table, and our team is reordering new pool tips. We make sure our team is paying attention to this amenity and making sure that the billiards table always has the supplies needed to play. We have it scheduled to replace four floors of carpet this year, we will keep you updated on the status of these. Spring flowers were just planted and we hope that you are enjoying the new greenery. Thank you again for your candid feedback, please keep the suggestions coming. We want to make sure Carlyle Place is the best community and are always here to help. Sincerely, Taryn S.
submitted by Barry G. - |Recommended: YesGreat location, safe, and clean — It's close to the metro and area restaurants as well as Old Town. The property is well maintained and it's in a safe area..
response from property -Hi Barry, We are so happy to hear that you are enjoying our community and amazing location! Thank you for taking the time to share your experience. We noticed that you may be experiencing some noise concerns and we want you to know that we are happy to help address any issues you are experiencing. When you have a moment, would you mind reaching out to us at 703-706-0076. We look forward to speaking with you soon. Sincerely, Ashleigh N.
submitted by Reginald M. - |Recommended: YesSafe, Secure, and Beautiful — Great location, great staff, and everyone is friendly in the building
response from property -Hi Reginald, Thank you for such a positive review and for sharing your experience with our community and team. We are happy to hear that you love our location and that we are taking good care of you! Please let us know if there is anything else we can do to make Carlyle Place more enjoyable. Sincerely, Ashleigh N.
submitted by Dale P. - |Recommended: YesWould live here again — Peaceful and quiet the noise rating was confusing so 4 star little to no noise , private, location is great, great amenities
response from property -Hi Dale, Thank you for the 4-star rating! We are happy to hear that you would call Carlyle Place home again. Please let us know if there is anything we can assist you with in the future. Sincerely, Ashleigh N.
submitted by Simon C. - |Recommended: NoI would look elsewhere. — We have complained about the lack of insulation, and there has been nothing done.
response from property -Simon, We are so sorry to hear that we haven't met your expectations and want to apologize for our delayed response. Our community has double paned windows, but we recognize that during the winter months especially on extremely cold days it can still get cool in the apartments, which is why we encourage residents to keep their heat on to ensure their is proper air circulation. We want to see if there is anything else we can help you with, would you be open to having a conversation with our property manager? We would welcome an opportunity to speak with you to see if there is anything we can do to mend this relationship, we hope you will give us this opportunity. Sincerely, Taryn s.
submitted by Elizabeth S. - |Recommended: YesGreat apartments - Great value — Carlyle Place has been a fantastic place to live so far. This is our second apartment in Alexandria, and we have been more than happy here, and hope to call this home for many more years. Everyone from the front desk staff, leasing, management, and most of all maintenance has been very helpful and professional. The apartments offer great floor plans and space, and the location cannot be beat.
response from property -Hi Elizabeth, Thank you so much for your positive comments about Carlyle Place! We are so happy that you have had such an amazing experience at our community! We will make sure to pass along your comments to the team. Please let us know if there is anything else we can assist you with in the future. Sincerely, Ashleigh N.
submitted by James M. - |Recommended: YesGreat Property. Convenient location. Excellent Service. — I've enjoyed living at Carlyle Place. The building and facilities are great but it's the service the staff provides that make the experience one of the best I have had.
response from property -Hi James, We are so happy that you have had such an amazing experience at our community! We will make sure to pass along your comments to the team. Please let us know if there is anything else we can assist you with in the future. Thank you for calling Carlyle Place home! Sincerely, Ashleigh N.
submitted by Janelle J. - |Recommended: Yes... — ...
response from property -Hi Janelle, Thank you for the 4-star review! We are happy you enjoy calling Carlyle Place home! Sincerely, Ashleigh N.